If you have forgotten your Email or Nickname, please create a new account by signing up. (Please note that your points cannot be transferred to the new account)
To reset your password, please click on "Forgot your password?" and the follow the instructions
You may change or update your profile information from profile setting. However, please note that you will not be allowed to change your first and last name.
There could be a possibility that you have not registered your e-mail correctly. Please sign up again and ensure that your e-mail address was accurately registered.
There could also be a possibility that the e-mail has been sent to your Spam or Junk mailbox.
If you wish to cancel your membership, please send us and email via email@example.com with the following information:
Only upon receiving all the above stated information will your membership will be cancelled.
There are various reasons that could cause your account to be locked. As such, please send your enquiry to firstname.lastname@example.org.
You may change or update your delivery setting from your profile settings in the mobile app.
You may change your profile information (Email address) from your profile settings. However, do note that your log in ID will remain the same (first sign up)