Announcement: System error for JAL Mileage redemption
We are afraid to inform but we found a system error regarding JAL Mileage redemption which has been preventing from the redemption for those who redeemed in Sep and Oct 2018.
We now fixed the error but it will take a month or so to complete the redemption.
This system error only caused the delay of the process and didn’t affect the contents of your redemption.
For more information, please contact us through FB App or email: firstname.lastname@example.org
We apologize for this inconvenience and appreciate your patience and corporation.